Whether you want increased productivity at your bank, or improved CSAT scores for your telecom business, or improved Airport Service Quality Scores for an international airport, or want pre-hire training for your global corporation, you should engage with training companies whose interventions have the potential to impact your business outcomes.

The good thing is there are numerous training programs out there that you can choose from. You can search online for the leading training companies for conducting corporate training in Mumbai or any other city. And by spending a few minutes on their websites, you will be able to decide which training company is likely to be the best fit for the corporate training in Mumbai that you plan to conduct for your people.

Here is a quick glimpse of the types of corporate training programs that are the most sought after in the market:

Sales and distribution training solutions – the programs are designed to enhance the selling skills of your sales force. The training companies often conduct a needs diagnostic study first, then go on to understand the skills and process gaps, and end-up developing and delivering highly customized solutions.

Customer service training solutions – these programs primarily focus on the best practices, strategies and techniques to improve customer experience and are meant for both new recruits as well as the seasoned professionals of the client’s organisation.

Behavioural training solutions – communication skills, interpersonal skills, creative thinking, decision making, presentation skills, negotiation skills, and multitasking are amongst the popular training solutions provided under behavioural training. If your people lack any of these mentioned skills, you can plan a behavioural corporate training in Mumbai.

Process and compliance training solutions - corporate compliance training solutions help businesses meet regulatory compliances; they also enable the business to develop, standardize and monitor processes in every function.

Skilling solutions for CSR – the training companies help the corporates identify and formulate CSR projects in the area of education, skill development, gender equality, women empowerment and employment creation. Training companies, like Centum Learning, have done incredible work in the CSR domain.

Content solutions – leading training companies create customized content for their clients across different business verticals. The learning & development specialists, leveraging on their strong domain expertise, develop powerful content in the areas of customer service training, sales & distribution training and compliance training.

E-learning solutions – the solutions are designed in such a way that they cover product and process training, training on soft skills, simulation based learning delivered through multiple delivery channels namely: CBT, WBT and ILT.

Training companies build e-learning solutions on a robust IT platform with added functionalities which include content conversion like SCORM conversions, legacy data conversions, overall content localization & standardization and voice over, which enable training delivery in multiple languages.

Some top-notch training organisations also set-up joint training academies with their clients; this model is called ‘training outsourcing’. Training outsourcing is particularly helpful when you want to focus on your key business areas and want a third party to take care of the training needs of your people.


Engage an end-to-end training services provider for the corporate training in Mumbai to help your people become more productive and customer oriented. For more on corporate trainings and how they benefit organisations, please read our other articles.