Management of Value Foundation Exam is for the professional that are at entry level of their career of wants certification related to the management in which the candidate learns about various aspects that requires the candidate to demonstrate the knowledge and skills on multiple topics that are very advantageous for one’s career.
EX0-006: Management of Value Foundation Exam covers a long list of exam content, some of which are listed here for the candidate’s information about what the exam is about.
The first topic is Service Management as a Practice that consists of the concept of Good Practice, the concept of a Service, the concept of overhaul supervision; make a distinction connecting Functions, Roles and Processes, the process model and characteristics of processes.
The Service Lifecycle is another topic which consist of the Service Lifecycle, interfaces of the ITIL® Library, main goals and objectives of Service Strategy, of Service Design, value Service Design provides to the business, goals in addition to objectives of Service Transition, value Service evolution provides to the business, objectives of Service Operations, worth Service Operation provides to the Business, objectives of Continual Service enhancement and value Continual examine Improvement provides to the business.
EX0-006: Management of Value Foundation Exam third topic is called General Concepts and Definitions where the candidates have to briefly describe the following tools that are Utility and Warranty, Resources and Capabilities, examine Portfolio, Service Catalogue (Business Service Catalogue and technological Service Catalogue), The role of IT Governance across the Service Lifecycle, Business Case, Risk Service Model, Service Provider Supplier, Service Level Agreement (SLA), Operational Level Agreement (OLA) Contract, Service Design Package Availability, Service Knowledge Management System (SKMS), relationship entry, Configuration Management System Definitive Media Library (DML), Service Change, Change types (Normal, Standard and Emergency), Release Unit, Seven R’s of Change Management, Event Alert, Incident Impact, Urgency and Priority , Service Request, Problem Workaround and acknowledged Error.
Key Principles and Models in the EX0-006: Management of Value Foundation Exam consist of Service Assets are the basis for Value Creation, basics of Value Creation through Services, importance of People, Processes, Products and Partners for Service Management, five major aspects of Service Design, Service collection Design, Business Requirements, definition of Service Requirements and intend of Services, Technology and architectural design, Process design, Measurement design, different Service Sourcing approaches and options the Service V model, balance between Stability in opposition to Responsiveness, Quality of Service versus Cost of Service, Reactive versus Proactive focus, incessant Service Improvement, deal with quality, Continual Service Improvement Model, role of measurement for Continual Service, Business value and Baselines.
Some of the important topics are Incident Management, Event Management, Request Fulfillment, Problem Management, Access Management, Continual Service Improvement, The Service Desk function, The Technical Management function, The Application Management function, The IT Operations Management function, IT Operations Control, Facilities Management, Management Technology and Service mechanization assists by means of integrating and Service Management processes.
EX0-006: Management of Value Foundation Exam covers forty multiple choice questions that have to be completed by the candidate in sixty minutes. The exam consists of many tricky questions therefore to get the certification, one should train himself immaculately.
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